Shipping Policy

Shipping Times:

  • Processing Time: Orders are processed within 1-2 business days from the date of purchase, excluding weekends and holidays.
  • Shipping Duration: Once shipped, domestic orders typically arrive within 1-4 business days. Please note that shipping times may vary based on location and carrier service disruptions.

Shipping Methods:

  • We utilize reliable shipping carriers to ensure timely delivery of your orders.
  • Shipping methods available: Standard Ground Shipping, Expedited Shipping (additional fees apply).

Shipping Costs:

  • Domestic Shipping: Standard shipping is offered at a flat rate of $5.99. Expedited shipping costs may vary based on location and selected service.
  • International Shipping: International shipping costs will be calculated at checkout based on destination and package weight.

Tracking Orders:

  • Upon shipment, a tracking number will be provided via email, allowing you to track your package's journey.

Customs and Import Taxes (for International Orders):

  • Customers are responsible for any customs and import taxes that may apply to their orders. We cannot predict or cover these charges.

Order Changes and Address Corrections:

  • Please ensure your shipping address is accurate at checkout. Contact us immediately if any changes are needed. Once an order is shipped, we are unable to modify the address.

Delays or Issues:

  • While we strive to deliver orders promptly, unforeseen circumstances may cause shipping delays. Contact us if you experience significant delays or issues with your delivery.

Contact Information:

  • For any shipping-related inquiries, reach out to our customer support team at admin@solidgrappling.com.

Note:

  • Shipping policies are subject to change. Any modifications will be updated on this page.